Foundation and Customer Service Training
Our foundation training has been proven to enhance not only one's ability to speak but we make it a point that our particpants exude confidence in dealing with customers all over the globe. We see to it that our graduates have a solid set of values, are goal-driven, and are empowered to deliver world-class service.
Bridging the Communication Gap Among Different Backgrounds
The objective of this training is to help participants identify the subtle but unique differences in conversing with other people of different backgrounds and to discuss relevant issues with contextual significance.
As the global marketplace expands a new branch of English learning has increased due to the demand created by outsourcing. The Bridge Accent Neutralization is one of the best in the industry. We help our trainees reduce their accent, and adopt either the North American Accent or the British Accent, depending on our client's requirement, with ease. We utilize a unique methodology in ensuring effectivity in the process that guarantees the best results.
Here are some of the common focus areas of The Bridge accent neutralization classes:
- Changing speech patterns
- Voice production
- Intonation and rhythm
- Taking on a new North American (or British) "Personality"
The goal of this course is to help-
- Change regional accents to increase personal and professional opportunities
- Engage in extensive conversations, presentations, and telephone calls
- Confidence and effectivity, both socially and professionally
- Improved professional image for our clients
- Greater understanding from listeners
- Increase Customer Service satisfaction for our clients
Our accent neutralization course is handled by our native American / British Instructor who would help you understand not only accent, but culture as well.
